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Give your views on Council plans to improve quality of life

18th May 2007, 07/154

Give your views on Council plans to improve quality of life
A vision to improve the quality of life for residents living in West Lancashire is highlighted in a new leaflet out now.

West Lancashire District Council has published a booklet about its aims, priorities and how it intends to address concerns in order make the District a better place to live, work and visit.

It highlights what the Council is planning to do in 2007/08 to continue to put customers and frontline services at the top of the list to meet the needs of the community whilst providing value for money.

The Council's priorities are:

  • protecting and improving street scene and the environment
  • combating crime and the fear of crime
  • working to create good quality jobs for local people
  • improving housing and ensuring that there is affordable housing available for local people
  • delivering cost-effective services that delight the customer and are accessible to all
  • and providing opportunities for leisure and culture

To find out whether the Council has got it right, the leaflet also features a special feedback form. This is to give residents the opportunity to comment on whether they think the Council is hitting the most important issues for the benefit of the community.

Geoff Roberts, Leader of the Council, said: "We went to be among the very best district councils in the country and putting our customers at the forefront of everything we do remains our number one priority."

"We are already on our way to achieving this vision. Amongst our many achievements, we have made massive improvements to recycling, we have improved customer access and increased the figures for the number of people who feel safe and secure living in West Lancashire. We were named by the Audit Commission as the most improved Council in the North West, and among the top 2% nationally. The Council's website www.westlancsdc.gov.uk was named the best district council website in the country in February. Chief Executive Bill Taylor also scooped the 'Customer Services Business Leader of the Year' prize in the National Customer Service Awards.

"Over the next 12 months, we have lots of plans in the pipeline to ensure that we continue to meet the needs of our community. We want to make sure we are getting it right so I would encourage people to pick up a leaflet and to fill in the questionnaire to tell us what they think!"

The leaflet can be downloaded from the Performance and priorities section. It is also available from the Council receptions at 52 Derby Street and the Customer Service Point in the Concourse, Skelmersdale, or by contacting 01695 585011

 

Related information

> Council news

> Council performance and priorities

 

Last Updated: 11/16/2010

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk