West Lancashire Borough Council Homepage
Search bar loading

New welcome pack to help migrant workers and new residents

9 October 2008, 08/230

 

New welcome pack to help migrant workers and new residents

Migrant workers and new residents to West Lancashire will receive a warm welcome in the form of a brand new information pack to help them access services.

 

West Lancashire District Council has produced the welcome packs in partnership with Lancashire County Council, Central Lancashire Primary Care Trust, Lancashire Constabulary, Lancashire Police Authority, West Lancashire Local Strategic Partnership and other organisations.

 

The booklet is to be unveiled at a special event tonight (9 October) and is being targeted specifically at people who have come to work in the area from overseas to help them access services - but is also useful for new residents.

 

It is jam-packed with useful information to let them know what services each agency provides and how they can access the services that they are entitled to. From finding accommodation and work, education and training, advice about health, emergency services and reporting crimes to information about money, banks and bills, advice and legal issues - the pack contains everything they would need to know to help them during their stay in West Lancashire.

 

The information was actually put together with help from migrant workers themselves who were consulted on the project earlier this year. They were asked for their views on what information they felt would be useful for anyone in their situation coming to the district to start a new life.

 

Cllr Iain Ashcroft, West Lancashire District Council’s Portfolio Holder for Human Resources and Chair of the Migrant Worker Cabinet Panel , said: "In West Lancashire we have a large agricultural base and several years’ experience of receiving migrant workers as they play a large role in our local economy. Therefore, we have taken a proactive approach in making sure that we help them integrate into the community and adapt to our cultures and way of life. In fact, our work for rising to the challenges of tackling migrant working issues was highlighted as an example of best practice last year and we have continued this good work with the launch of these new welcome packs.

 

"We first produced a similar pack in 2005 but we are now a lot more knowledgeable about the issues that migrant workers face and so the new pack is even better than the last. Especially as we took the unique approach of speaking to workers before we produced the packs for their comments to ensure it covers all the information they need."

 

The pack has been published in English, Polish and Portuguese, as these are the most common languages, but is also available in other languages on request. It can be downloaded from our living pages or contact Public Relations for a copy on 01695 585011.

 

Other key initiatives that the Council and its partners are involved in to continue their good work around migrant worker issues include: developing a common web page; creating a register in West Lancashire for safe, decent, affordable accommodation; producing a research paper; and developing initiatives for increasing dialogue between partners to share information. These new initiatives will compliment the existing work, which has also been recognised as an example of good practice by the Audit Commission.

 

Related information

> Migrant workers information

> Life advice

> Living in West Lancashire

Last Updated: 8/12/2009

Popular tasks
Here to help
Here to listen
Ideas to inspire
Your West Lancs

Enter your house, street or postcode to find information about where you live

West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk