Tel: 01695 577177
West Lancashire Borough Council

Double fire safety bonus for your call! 9 February 10

9 February 2010, 10/28

 

Double fire safety bonus for your call!

Vulnerable older people who visit West Lancashire Borough Council to apply for a travel concession are getting a fire safety bonus at the same time!

 

The Council’s Customer Services Team is telling them that they are entitled to a FREE home fire safety check under a new awareness campaign in partnership with Lancashire Fire and Rescue.

 

According to statistics, the over 60s are most at risk of fires and yet many don’t know that they can request to have a visit where officers will give live-saving information, draw up a fire escape plan, give practical advice on spotting hazards and even fit free smoke alarms.

 

Many people aged 60 or over already contact the Council to find out whether they can apply for travel discount schemes, so in a bid to protect the elderly it seemed a perfect opportunity to tell them about the free home fire safety checks too.

 

Since the partnership initiative started, the majority of older people who the Council has spoken to have not been aware of this service - and many have taken up the offer as a result.

 

Leader of the Council Cllr Ian Grant, said: "This is a fantastic idea that has been received positively by some of our most vulnerable customers who hadn’t been aware of this beneficial free service that Lancashire Fire and Rescue offer. As this target group already visit the Council to enquire about travel concessions we thought we could help them and our partners by spreading the word about this service. The majority of elderly residents have taken advantage of the home fire safety checks and I’m confident that as a result they will feel safer and more protected in their home and this new procedure could well prevent possible fire tragedies in the future."

 

Rachel Walker, Community Fire Safety Team Leader, added: 'Working with West Lancashire Borough Council has been an invaluable partnership for Lancashire Fire and Rescue Service as it has enabled us to help vulnerable people by providing a free home fire safety check. We offer a free service that will enable members of the public to receive home fire safety advice including practical advice on identifying hazards in the home, along with an escape plan and the fitting of free 10-year battery smoke alarms. To book a home fire safety check even the telephone call is free, ring freephone 0800 169 1125."

 

For a free home fire safety check, contact the free phone number 0800 169 1125 or visit the website www.lancsfirerescue.org.uk (external link).

 

For more information about the Council’s travel concession options, visit the website www.westlancs.gov.uk/travelconcessions.

 

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Last Updated: 2/10/2010

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk