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Council priorities

Our vision

We've made a promise to put services first and to build a borough second to none. Our aim is to make the best use of resources to deliver the best possible services.


Our values

We will deliver our vision by continuing to be an innovative organisation which:

  • Puts residents and frontline services first
  • Ensures local services offer the best possible value including embracing partnership as a way of securing greater value for money
  • Provides local people with the information that they need to judge how well their council is serving them
  • Is open and accountable in the way we make decisions
  • Promotes equality of opportunity and values the diversity of our communities
  • Values and develops our employees.

Our values underpin the way in which we will deliver our priorities and achieve our vision.

 

Our priorities

Our Corporate Priorities for the next four years (2011/12 – 2014/15) are: 

 

  • Maximising all possible efficiencies to minimise the impact of grant reductions on the range and quality of front line services
  • Managing change and embracing innovation through developments such as the Locality Working agenda with the County Council, shared service partnerships and joint ventures
  • Scrutinising our service offer, in light of local priorities, to ensure it is affordable in the years ahead
  • Striving to ensure that service standards meet realistic expectations by communicating effectively with customers
  • Implementing more focussed, yet flexible, management structures
  • Seeking to ensure that our workforce remains skilled and motivated.

Subject to affordability and local priorities, our Service Priorities for the next four years (2011/12 – 2014/15) are:

 

  • Protect and improve the environment and keep our streets clean and tidy
  • Combat crime and the fear of crime
  • Work to create opportunities for and retain good quality jobs in particular for local people
  • Improve housing and strive to achieve affordable housing that is available for local people
  • Provide opportunities for leisure and culture that together with other council services contribute to healthier communities.

In addition, the Council’s Priority Delivery Projects for the next four years (2011/12 – 2014/15) are:

 

  • Work with the County Council and other partners to deliver support for enterprise and the generation of funding and inward investment to the Borough.
  • Implementation of the major planned changes in the Revenue & Benefits Services as highlighted in the Government’s white paper on Universal Credit.
  • Delivery of the Skelmersdale Vision Town Centre Action Plan in partnership with St Modwen.
  • Delivery of a Self Financing Business Plan for Housing.
  • Delivery of a new Local Development Framework to provide the basis of a sustainable Borough going forward

For more details about how we aim to deliver our priorities please view the Business Plan on our Strategies and Plans pages.

 

What do you think?

Once you have finished reading these priorities, please complete the Services First online form and tell us whether you think we have got it right.

 

Related information

Last Updated: 4/19/2011

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk