Chapel Gallery - Service Standards
The Council offers a range of outlets and opportunities for
involvement in arts and culture activity within the district, in
accordance with the Local Cultural Strategy, which assists the
Council to meet its corporate priorities concerning the provision
for leisure and culture, and with regard to employment and
regeneration. This information explains what facilities are
provided and signposts you to facilities run by community
organisations. It also outlines what activities take place at our
facilities, the standard of service and contact details. Please
note that West Lancashire District Council is not responsible for
running local libraries - this is the responsibility of Lancashire
County Council.
What we do
The Council supports the development of a wide range of arts and
cultural functions through direct, indirect and partnership input
to facilities, services and activities. The Council has an Arts
Development Team, which is supported by The Arts Council. Its main
role is to promote access to quality arts activity and develop
projects in reference to the Council's corporate priorities. Arts
services work with a range of public, voluntary and private bodies
in order to develop access to the arts and culture within the
District.
Chapel Gallery
St Helens Road, Ormskirk L39 4QR
Tel: 01695 571328
Email: chapel.gallery@westlancsdc.gov.uk
Opening times: Tuesday-Saturday 10.00am-4.30pm
Exhibition Programme: The gallery offers a lively programme of
exhibitions and showcases that change approximately every six
weeks. The exhibitions consider a diverse array of themes and media
that introduces internationally known artists to the area while
also providing local and regional artists with exhibiting and
selling opportunities. The programme includes touring shows from
the Haywood Gallery London and Ruthin Craft Centre.
Contemporary Craft Shop: As well as the opportunity to see a
variety of visual arts exhibitions, the gallery provides a well
stocked shop with a wide range of gifts, which include contemporary
textiles, glass, jewellery, ceramics and handmade cards, to name a
few. This facility enables the gallery to support local and
regional contemporary craft makers.
Own Art: The gallery facilitates the Arts Councils Own Art scheme,
designed to make artwork more affordable. Unique quality items of
contemporary craft are now more accessible. Customers can borrow up
to £2,000 or as little as £100, and pay back the loan in 10 monthly
instalments - interest free. The scheme is subject to status.
Café: This acts as a showcase for individual artists and also
provides a relaxing environment to enjoy a quiet lunch, a morning
coffee or afternoon tea. The menu us varied, providing hot and cold
snacks.
Gallery Visits and Workshops: The gallery is continually developing
a programme of educational tours and practical workshops for
schools and the community. These are linked to the exhibition
programme. For further information contact the Chapel
Gallery.
Chapel Gallery Art Club: This takes place on Saturdays, from
10.00am until 12.00pm and a second session at 1.00pm - 3.00pm,
providing an opportunity for all budding artists aged 8-13 and
12-16 to visit the gallery and work with a professional artist,
making their own amazing creations. The Art Club facilitates the
Arts Councils Arts Award accreditation scheme, enabling young
people to work towards a nationally recognised certificate. To
obtain an application form please contact the gallery.
Chapel Gallery Holiday Activity Programme: for October and February
half terms and the Easter and summer holiday periods. For
information contact the Chapel Gallery.
Chapel Gallery Art Education Agency: a pilot project providing an
educational resource for schools and colleges. This consists of
fourteen workshops focusing on a range of disciplines, facilitated
by professional Artists in schools/colleges. For more information
contact the gallery.
Exhibition Opportunities: To exhibit at the Chapel Gallery, contact
the Gallery Officer for an update on the exhibition programme. The
gallery holds an annual West Lancashire Open Exhibition and an
annual Youth Open providing everyone from young people to
professional artists with the opportunity to exhibit. For further
details and an application form contact the gallery.
Christmas Fine Art & Contemporary Craft Event: This annual
event provides and excellent opportunity for visitors to purchase
unique handmade items while enjoying the festive atmosphere. The
event also provides an important outlet for local and regional
artists and makers to sell their artworks.
Fees and payments
There is free admission to the gallery. Please check with the
gallery for current fees for:
- Educational workshops (in the Gallery)
- Art Education Agency Workshops (in schools &
colleges)
- Art Club
- Holiday programmes
Our service promise
- We will promote access to quality arts provision within West
Lancashire, promoting quality of life.
- We will provide advice on grant funding and project development
for local groups. We will facilitate an arts network,
providing advice to individual artists on their professional
development.
- We will support West Lancashire Community Arts Organisation, an
umbrella organisation made up of voluntary, public and private
bodies concerned with arts development within the
district.
- We will develop initiatives in partnership with other
organisations that improve access, enhance or regenerate the
district and are appropriate to the Council's Core
Objectives.
- We provide advice and expertise on public art development.
How you can help us
- Please check before visiting the Gallery that any special
events are still running.
- If your group number is 10 or above, please let the gallery
know that you plan to visit.
- If you are accompanying children, people with disabilities or a
group, please ensure that when necessary they are supervised and
you adhere to the centre's procedures.
- If you are hiring the venue, ensure that you have organised
access with the gallery, made yourself familiar with any health and
safety procedures and returned the building to its original
condition.
- We are happy to assist all our customers with special needs.
Please mention this to our staff when you contact the
centre.
- Please tell us about any build up of litter, vandalism, or need
for repairs.
- If you have enquiries concerning educational projects contact
the Education and Outreach Officer.
- If you require information concerning exhibiting at the gallery
contact the Gallery Officer.
- If you require information on the development of arts projects
or funding, please contact the Arts Development Manager.
Our general standards
We have a number of general standards, which apply to all services
across West Lancashire District Council. You may find these useful
to note:
- We aim to answer letters and emails within 10 working
days.
- If you request a fuller reply, or the matter requires detailed
investigation, we will send you an acknowledgment within 10 days,
which will set out what action is being taken and when you are
likely to receive a detailed response.
- We aim to answer your phone calls within 10 seconds.
- You can make an appointment to see a manager or speak to staff
in confidence. At all times our staff will show courtesy,
respect and sensitivity.
- To view our general standards in full see Corporate
Standards.
Give us your feedback
We want to provide services that delight our customers and which
are second to none. We monitor the standards we set but also value
feedback from our customers and residents on how we can further
improve services. If you have any comments, compliments or
complaints, there is a form on which you can make any suggestions.
These are available by downloading a copy from our website or by
visiting our main offices. Alternatively you can call Customer
Services and one of our advisers will complete a form with you over
the phone.
If you do make a complaint about our services, please note that we
have a formal process for dealing with these. These should
initially be addressed to the service manager whose details are
given below. Our promise to you is that any complaint will be
answered within 10 working days.
Contacting us
Click: Chapel
Gallery
Email: helen.juste@westlancsdc.gov.uk
Call: 01695 571306 or 571328
Come in: Chapel Gallery, St Helens Road, Ormskirk L39 4QR
Our Customer Contact Centre is open from 8.30am to 5.30pm Monday to
Friday for telephone calls.
We can provide this information upon request on audiotape, in large
print, in Braille and in other languages.