Grey bin refuse
collections
We visit your home to collect general
household waste that can't be recycled every two weeks.
How it works
We will visit your house on the same day every week. Refuse is
taken one week and recycling the next. The only time your
collection will change is for the Christmas and New Year bank
holidays, and we will tell you about rescheduled collections in
December.
If you don't know your collection day or need a collection
calendar, please visit our collection calendar page.
How to present your refuse
- put your bins out at the edge of your property or collection
point by 7.00am on your collection day
- remember that we will only collect refuse from the grey bin
that we give you - we will not take any extra bin bags
- keep the lid down on your bin to stop flies getting in and
smells getting out. Double wrap food scraps and things like nappies
or pet waste before it goes into the bin to help stop bad
smells
- if you need help presenting your bin on collection day you can
complete the
Refuse collection assistance online form
If you think you need more bin space please complete the
Refuse/recycling enquiry online form. We treat all
requests individually and will visit your home to give advice and
work out arrangements.
If you have larger items that need to be removed you can request
a bulky item
collection.
Related information