Contact Us
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This website holds a massive amount of information about the
services we provide - especially our online services - and it's
available 24 hours a day. Try using the Ask a Question service to find
information. Use the
General Contact Form for enquiries, or any of the
other specific online
forms - like online payments, requesting recycling boxes or
reporting fly tipping - to access services.
· Email: customer.services@westlancsdc.gov.uk
Call
Customer Services deals with around 20,000 calls a month and is the
first point of contact for all Council enquiries. Calls are
answered from 8.30am-5.30pm, Monday to Friday, with a 24 hour
answer and emergency service for out of office hours.
· Call us: 01695 577177
· Minicom for deaf or hard of hearing customers: 01695 585029
· Housing repairs: 01695 720681
· Out of hours homelessness emergency line: 0845 371 0898
Come in
Visit Customer Services at:
· Council Offices, 52 Derby St, Ormskirk
Map: 52
Derby Street, Ormskirk and
Directions to council offices, Ormskirk
· Customer Service Point, Unit 142 on the first floor of the
Concourse, Skelmersdale
Map:
The Concourse, Skelmersdale
Opening hours for both are:
· Monday-Thursday, 9.00am-5.00pm
· Friday, 9.00am-4.45pm
Write to
West Lancashire District Council, PO Box 16, 52 Derby Street,
Ormskirk L39 2DF
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